When Is It Best To Give Us A Call?

We thought it would be good to share the number of calls we receive on a daily basis. Over the last two weeks the average number of calls per day has been as follows:-

  • Monday: 7972

  • Tuesday: 4103

  • Wednesday: 4784

  • Thursday: 3293

  • Friday: 2830

You may like to bear this in mind when contacting the surgery, as it will be easier to get through later in the week. If you are calling about test results or making a general enquiry please call in the afternoon Tuesday – Friday.

Alternatively you can leave a message on our website https://www.phoenixhealthgroup.co.uk/ by selecting Reception and Enquiries.